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Terms and Conditions

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General Provisions
1.Thaifii (hereinafter “our company”, “we”, “us”) will determine the “Thaifii Service Terms and Conditions” (hereinafter “Terms and Conditions”) that will apply to individuals using our company’s shopping proxy services (hereinafter “our service”) operated by our company on https://thaifii.com (hereinafter “this site”).

2.We reserve the right to change, amend, or modify the Terms and Conditions at any time without prior notice. Any changes to our Terms and Conditions will take effect immediately once updated on our site. To continue to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

3. For individuals who wish to use our service, upon agreeing with our Terms and Conditions and registering on our site with the necessary information through our prescribed process, will qualify as a member (hereinafter “member”) upon approval by our company.


4. We are not liable for any damages or losses caused by violation of our Terms and Conditions.


5. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.

Member Account
1.In order to be a member of our site, individuals will be required to enter personal information on the registration form on our site along with all necessary information that is accurate and complete.

2. Individuals are responsible for maintaining the confidentiality of account and password. Individuals agree to accept responsibility for any and all activities or actions that occur under their account and/or password, whether the password is with our Service or a third-party service. You must notify us immediately in case of any suspicious insecurity or unauthorized use of the account.

3.We reserve the right to reject, suspend or terminate membership after approval of membership registration in case we found the following conditions.
(1) If a person’s membership has been cancelled or suspended in the past.
(2) If a person has failed to make a payment for our service with suspicious activities in the past.
(3) If a person has inappropriately refused to pay or has filed for a refund via a financial institute or credit card company for fees charged by our service in the past.
(4) If a person has intentionally acted to obstruct or harm the process of our service.
(5) If false, inaccurate, or insufficient information is found in a person’s account.
(6) If a person has violated any of our Terms and Conditions.
(7) Any other cases we found suspicious in accordance with our Terms of Service.

Service Details
1.Thaifii service is the products (hereinafter “items”) purchasing service from Thailand online websites (hereinafter “sellers”) chosen by members and shipping of successfully purchased items to members’ registered addresses.

2.We are not liable for issues of item functionality or brand authenticity.

3.As a proxy service, we are only responsible for the purchase and shipment of items. We are not liable for the contents or quality of items purchased.

4.Members may be required to pay customs fees charged in accordance to import laws and regulations for their country or region in addition to our service fees. We are not in affiliation with or involved whatsoever with customs entry. As such, members planning to import items which require importing approval certificates or related documentation for their country or region in order to pass customs are responsible for obtaining any necessary documents or certificates and confirming this information beforehand with the local customs office in their country or region before using our service.

5.We will not be liable for any losses or damages incurred from customs fees resulting from failure to comply with the previous clause or violation of laws and regulations, nor will item returns or refunds be offered in these cases. In case customs procedures or payment of customs duties are found to be necessary after the purchase of item(s), members are to follow through with any procedures with the local authorities.

Purchase of Items
1.Each contract of purchasing items and shipping items between our company and members are formed at the time a customer is notified that payment for the orders has been approved.

2.We reserve the right to refuse purchasing or shipping any PROHIBITED ITEMS listed on our website.

3.In order to prevent mistakes when purchasing items, members will be required to provide us with the product’s name, quantity, picture and URL with any necessary details. We cannot take responsibility in cases where we were not able to purchase the correct item due to errors or information that is difficult to interpret which was provided by the member. 

4.We reserve the right to refuse or cancel any orders where one or more of the following conditions apply. 
(1) If we determine that a seller has many negative feedback ratings or there is a risk that we are unable to purchase an item from a seller.
(2) An item cannot be shipped to our warehouse or limited to local pickup only.
(3) If we determine that a member has previously cancelled an order after it has already been paid for.
(4) Other situations where the seller uses extraordinary rules or restrictions on transactions.
(5) If a transaction cannot be completed.

5.Items containing lithium batteries or lithium ion batteries and items with liquid content are considered as prohibited items which cannot be shipped via Thailand Post. We take no responsibility for any problems or losses resulting from user negligence regarding the provision above.

Payment for Services
Our service uses PayPal and Wallet as payment methods.

1.When using our service to purchase an item, members need to pay the following fees to our company within a given time period.
Item price
International shipping fee
Domestic shipping fee (from the store/seller to our warehouse)
Service fee
Receiving fee
Payment transaction fee
Other costs (if any)

2.Members are responsible for paying customs duties that are charged in their country or region.

3.If the items has not been shipped from our warehouse within 30 days, we reserve the right to dispose the items. Our company will not be held liable for any losses incurred under such circumstances.

4.We don’t accept a cancellation, return, or claim after the customer makes a payment.

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Thaifii. We have no control over the content, privacy policies, or practices of any third-party websites or services. We do not warrant the offerings of any of these individuals or websites.

You acknowledge and agree that Thaifii not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such third-party web sites or services.

Privacy Policy

We collect the information that you provide us when you register to become a member of our service and contact our customer service. By giving us this information, you consent to this information being collected, used, disclosed, transferred and stored by us.

This site uses your IP address to help diagnose problems with our server and to administer our site.

We may use and disclose Personal Information for the following purposes:

(1) To send you notification email.
(2) To collect money from members to us. 
(3)To send you informational and promotional content that you may choose to receive.
(4)To contact Members for customer support.
(5)To protect the rights and safety of our Members and third parties, as well as our own.
(6)To meet legal requirements, including complying with court orders, valid discovery requests, valid subpoenas, and other appropriate legal mechanisms.
(7)To provide information to representatives and advisors, including attorneys and accountants, to help us comply with legal, accounting, or security requirements.
(8)To prosecute and defend a court, arbitration, or similar legal proceeding.
(9)To respond to lawful requests by public authorities, including to meet national security or law enforcement requirements.

Session Management
The session management is achieved by using cookies. There are some JavaScript variables to process user session on our website locally.

A unique ID that identifies your session and identity.

The session information used by this site is deleted when your browser is closed.

Security
There is the security system to help protect the user’s privacy on the website.

Log file access is restricted to system administrators while stored on the server. Log files are rotated regularly and archived in a secure location.

Thaifii complies with all statutory and legal requirements with respect to access to information.