Buying service

• What is Thaifii?
• What is proxy service? (aka buying service, shopping service)
• How much does your service fee​ cost?
• What stores can you buy from?
• Can you buy the items on Facebook, Instagram ​or Twitter?
• How to order?
• Can I purchase online by myself then Thaifii forward it to my address overseas?
• Can you buy an item from a physical store?
• How long does the process take?
• How long does it take to order my item​?
• Does Thaifii accept pre-order items​?
• Does Thaifii purchasing event ticket in Thailand?
• What happens if you can’t buy an ​item​?
• Can I cancel my order?
• I want to track my order status. What do ​those statuses mean?
• Can you order an item at a specific date and time?
• Fake items / Used items
• What are the extra services I can add up to my order?
• How about refund policy?
• Prohibited items
• How we check your items at our warehouse.
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Payment

• What payment methods do you accept?
• How much does your service fee​ cost?
• What currency do you accept?

Shipping

• Do you ship to my country?
• How many shipping methods does Thaifii offer?
• How much does shipping cost?
• How long does shipping take?
• How long does the process take?
• Can I ship to an address in Thailand?
• I want to track my order status. What do ​those statuses mean?
• How long can I keep an item in your warehouse?
• Can I combine multiple items?
• What are the extra services I can add up to my order?
• Can you speed up the packing and shipping process for me?
• Do I have to pay custom ​duties?
• Prohibited items
• How we check your items at our warehouse.
• How we package your product before shipping
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Policies

• Can I purchase online by myself then Thaifii forward it to my address overseas?
• How long can I keep an item in your warehouse?
• Can I cancel my order?
• What happens if you can’t buy an ​item​?
• How about refund policy?
• Do I have to pay custom ​duties?
• Fake items / Used items
• Prohibited items
• Terms and Conditions
• Privacy policy
• How we check your items at our warehouse.
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Refund, Return and Cancellation

• Can I cancel my order?
• What happens if you can’t buy an ​item​?
• How about refund policy?

My Account

• I want to track my order status. What do ​those statuses mean?
• How to top up my wallet?

Contact

• Business hours.
• How can I contact Thaifii?
• What is Thaifii?
• Testimonials
• How long does the process take?
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